HOME  DELIVERY  SERVICE

We have implemented a home delivery service as part of our commitment to support local communities and our workforce, which is now available to the following postcode areas:

PLACING AN ORDER

• Visit our online shop

• Deliveries will be made between the hours of 8am and 4pm, please note we cannot specify delivery times

• Orders can be placed via telephone only on 01709 789 135 between 8am and 3pm (please do not leave orders on our answerphone outside of these hours)

• Orders and delivery instructions will be taken by a member of staff who will process your requirements and take your card payment over the phone at the time of ordering

• If you would like a receipt this will be sent via email, please ask for this when placing your order

• Drivers will not take any form of payment - payment must be completed on ordering without exception

• Orders should be made by 3pm

DELIVERY

• We will ask you for a preferred delivery time but this cannot be guaranteed so please also state your preferred 'safe place' for delivery when placing your order

• We would prefer to deliver directly to a person at the property, however you may leave a cool box in the designated safe place that our drivers can place your delivery into to ensure it is pest/pet free

OR

• We can leave your order in the designated safe place in an insulated food-safe polystyrene crate with refrigeration gel at an additional cost of £3 + VAT to ensure temperature control is maintained for a limited period

• Please note that we cannot be responsible for orders left in your designated safe place and this is at your own risk

• It is your responsibility to refrigerate orders left in your safe place as soon as possible to protect the safety and shelf life of the food being delivered

• Drivers are on a tight schedule and cannot wait to make your delivery if you are not home, so in this circumstance your delivery will be left in your safe place

DELIVERY DAYS

Orders should be made by 3pm day one for delivery day three:

Order Monday - delivery Wednesday

Order Tuesday - delivery Thursday

Order Wednesday - delivery Friday

Order Thursday - delivery Monday

Order Friday - delivery Tuesday

 

HEALTH & SAFETY

• As a large national company we have strict procedures in place, which you can read more about on our website. Please know that all of our staff and drivers adhere to our strict hygiene policy

• As one of the UK's largest independent trade catering butchers, we will deliver orders using our large fleet of temperature-controlled vans

• In order to respect both customers' and drivers' personal safety and minimise contact, drivers will not enter your property. Please be prepared to collect your order from them on your doorstep in order to minimise contact, maintain best practice and adhere to current government health advice.

ADDRESS

Northern Catering Butchers

Unit 3 Ashley Industrial Estate

Rawmarsh Road

Rotherham

S60 1RU

© 2017 by Northern Catering

CONTACT   US

Telephone: 01709 789135

Fax: 01709 789139

Email: sales@northern-catering.co.uk

ASSOCIATED   COMPANIES